As part of an effort to improve customer experience, Alarm.com and Nice North America (2GIG) are planning to send the latest EDGE 1.2 firmware update to eligible panels.
These OTA updates will be sent to all EDGE panels currently on firmware versions 1.0 and 1.1, and will be completely free of charge. The latest EDGE 1.2 firmware update contains several enhancements that significantly improve overall performance and stability.
To minimize any inconvenience, panel updates will only take place during daylight hours, and updates will only be sent to disarmed panels.
The panel will reboot when the update is complete.
Alarm.com will initiate updates on April 1st 2024 and expect to be completed by the end of May 2024.
Firmware patch notes and manual update instructions can be found below: