Hi. I just recently bought a complete system from you with full monitoring. I’ve got everything installed and working and have been tinkering with the configuration. Have successfully used the installer and master codes on the primary controller and changed them. When working with the TS1 the installer code works but if I go into the menu using the icon on the lower right corner of the home screen none of my codes work. I really don’t know for sure what’s beyond that icon but I want to find out and see if it’s useful. I assume this is some sort of master code specific to the TS1. Is there a way to reset this or could you tell me what it should default to? Message me directly if that works better. Just thought I’d post it here in case someone else had the same issue.
BTW, I want to commend your company and service. It was very easy to get my sensors installed and the units up and running and the ADC account. Very professional. Also, Lora has helped me with some additional stuff I wanted to add. I have already recommended you to a friend and will again. For anyone with a little technical knowledge I don’t see how your offerings can be beat.