I updated the firmware of my 2GIG system by using the newest firmware available in http://suretydiy.com/download/2GIG/firmware/. The main panel is working fine but the TS1 is not working. It is not connecting to the panel and the main panel displays low or weak signal. I read some documentation from 2gig and it say that the firmware version should match. Now, then installing the firmware to the TSI I get the following warning: " WARNING: The connected TS1 does not match the CP1 flash image."
Can someone of you help me fixing or understanding the problem? Before updating the main panel, everything was working fine and the firmware version was 1.8.
It looks like you’re trying to update your TS1 with the main control panel firmware. There is a separate update program for the TS1 in the 1.12 firmware zip called TS1_V1.10_English_10176d.exe. Use that instead for the TS1.
Thank you for clarifying. I haven’t seen that before. A hard reset procedure will only remove it from its control panel, not alter firmware.
Does the TS1 power up in any way? Button Lights, etc?
You can try re-applying firmware in the same way.
Use the TS1 firmware shortcut and connect the TS1, plug in the TS1 power supply. Does the firmware update program detect a TS1 to update? If it just sits on the no panel screen, it likely cannot be fixed.
I am kind of surprised that the update program would recognize the TS1 and not throw out an error message preventing you from proceeding.
The only thing you can try is holding down the two face buttons upon start-up for 20-30 seconds. This will default settings (won’t revert firmware, but I am dubious as to whether firmware would have even been accepted in any capacity.)
It’s easy and worth a shot, but it is pretty likely that the TS1 is unusable.