More than a year ago, I purchased two TS1 remote panels for my 2GIG system. The were easy to pair and install, and they communicated perfectly with my system for months. During those months, I used them regularly with no malfunctions. Lots of arm/disarm cycles, never a problem. I also have three image motion sensors (2GIG-IMAGE1) that worked perfectly with the system.
More recently (a few months ago), I added some z-wave home automation components to my 2GIG system (two door locks, two light switches, an outlet, and a lamp plug). Since the addition of the z-wave components, I have had communication problems with both of the TS1’s, and the IMAGE1’s routinely malfunction, and then come back online arbitrarily.
When I move the TS1’s closer to the control panel, they work, but I cannot get them to communicate from their originally installed locations (which is where I need them).
Troubleshooting I’ve tried so far:
I’ve removed all my z-wave devices and the TS1’s still won’t communicate from their original locations. They do communicate when in the same room as the control panel. I have tried un-pairing and re-pairing both TS1’s.
It would be nice to have everything working as intended, but at this point, I would settle for all my alarm system components working (TS1’s and IMAGE1’s), and live without the home automation.
Any help appreciated!