I do settings > advanced settings (dealer code) > z-wave device list > info, but do not see a command class that lets me enter parameters. Thanks.
It looks like your panel is currently on firmware 4.4.1. I would recommend updating to the latest version so that all things are equal for troubleshooting.
The use of the patch tag in the linked instructions below is required in order to download the 4.6.1 version.