Not sure of your panel, but I had lots of flakiness and frustration until I upgraded the firmware on mine. My saga was here: IQ2+ z-wave flakiness - Support - Surety Support Forum (suretyhome.com)
Not sure of your panel, but I had lots of flakiness and frustration until I upgraded the firmware on mine. My saga was here: IQ2+ z-wave flakiness - Support - Surety Support Forum (suretyhome.com)