Thermostat Malfunction

[tyler (Tyler G)]

To test, do the following:

• Clear the TSTAT from the panel network
• Add the TSTAT to the panel network
• Run a Z-Wave Network Rediscovery

Does the TSTAT pass the rediscovery?

If not you may need to clear the TSTAT again, Factory Reset the TSTAT, then re-pair and run a Z-Wave Network Rediscovery.

If this fails, either the TSTAT is failing and needs to be replaced, or the distance between the TSTAT and the nearest repeating Z-Wave Node is too great.

More information on T2000 pairing and troubleshooting can be found here:

Alarm.com Smart Thermostat ADC-T2000 - Installation Guide

Troubleshooting Heating or cooling doesn’t turn on when the set point is above or below the room temperature To prevent damaging the compressor, the thermostat inserts a delay when cycling the compressor. If the system should be on and it’s not, then change the set point to be 2 degrees beyond the current set point and wait 5 minutes to see if the system turns on. If not, contact a local HVAC professional. Heat pump is “Cooling when it should be heating” or “Heating when it should be cooling” S…