Earlier today I wrote a post about a mix up that avantguard, the central station surety uses, made on my account but I’ll tell you what when it comes to the moments that count they come through! I was walking my dog in my apartment complex tonight when EXTREMELY CLOSE gunfire went off repeatedly. I didn’t have my phone but I did have my powerg panic key so I dove behind a brick wall on my building and hit the button praying I wasn’t out of range. Sure enough my sirens sounded and that was like sweet comfort knowing help was on the way. I got back to my phone right as the central station was calling and the gentleman that called me was so calm and collected while I was freaking out. He had already called the police and I was just a complete mess lol. To the surety crew thank you for selling solid products that are there when you need them most. Can you also please pass along my gratitude and thanks to avantguard and the operator that called me for being so cool in an emergency and helping me stay calm by reassuring me help was already on the way! He very well might have saved mine or one of my neighbors lives had the alarm not worked like it should or for his quick dispatch of police. We are a relatively quiet neighborhood and things like this don’t happen but sure am glad y’all and avantguard and the operator were here to save the day!
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I am glad to hear to hear you were alright! We’ll certainly forward this feedback to AvantGuard, thank you for sharing.
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