You mentioned I should reach out to my service provider to ensure everything is programmed correct - how do I do that with you guys?
When looking for account specific information, you will want to reach out via the Surety login associated with your active account. You can reach out via Private Message if you are requesting or sending personal information, or if you want to keep information off the public forum
trying to figure out how to put my system in test mode so I can test these sensors with the instructions you gave…
If using 24/7 professional monitoring through Surety, you can do this by calling monitoring operators directly at 855-348-0367 or from the Professional Monitoring tab in the System Manager section of your Surety account.
Additional testing information can be found here