Testing Backup Battery

Support
1

When I relocated my panel I noticed the battery backup wasn’t working. Panel screen was off and I couldn’t get it to turn on by pressing the home button. Is that because the back to the panel was off? Even after I plugged in the battery, put the panel into the backing on the wall the screen was off. Only after I plugged it into wall plug did the panel come back on.

I switched it out with another brand new battery I have and the same thing happened. Is there a way to test the backup battery via the panel? Battery was new and only used less than a year.

Or does someone know a way to charge and test the backup battery out of the panel?

2

The battery will not power the panel up on its own. You must plug the panel in to power up; the battery is intended as a back up when power is lost, not as a main regular power source.

3

It must see transformer dc power first.

4

Ok, got it. Thought something was wrong with them. I usually see the panel power on using the battery when I unplugged it, I didn’t know how it was supposed to behave when I didn’t have the transformer in first.