System integrity test fail

andyng74 · February 8, 2015, 3:42pm

HI
Can anyone tell me what’s system integrity, when I ran test it’s fail,

Thanks

jwcsurety · February 9, 2015, 8:57am

What test are you attempting to run? A sensor test? Cell test? Is it a communication issue with Alarm.com or with your local equipment?

andyng74 · February 9, 2015, 11:23am

Hi Jason

Thank you for reply, I’m running panel test, everything passed, except for system integrity test fail.

rive · February 9, 2015, 11:48am

@andyng74

FYI It is always better to provide a screenshot of issues (for quicker resolution)

jwcsurety · February 9, 2015, 12:03pm

I know this was posted in the Qolsys section, but just to clarify, this is a Qolsys IQ panel you are referring to correct?

I am not familiar with a test labeled “system integrity” although Qolsys does have quite the battery of tests available in system configuration under panel tests.

As rive suggested, would you mind posting a screenshot of the test screen and the failure message?

andyng74 · February 9, 2015, 2:21pm

Jason and Rive
Here is screenshot once again thank you for the help

jwcsurety · February 9, 2015, 2:33pm

Alright, it looks like you are probably running an older firmware version (which is what the System Integrity is actually referring to). I would advise connecting the panel to Wifi (if you haven’t already) and accessing settings - Installation - Upgrade Software - Upgrade using network.

andyng74 · February 9, 2015, 2:47pm

I upgraded firmware 2 days ago.

andyng74 · February 9, 2015, 2:51pm

It’s 142l.tar.gz