Are you referencing switching from a 2GIG panel to a Qolsys IQ Panel 2+ with 345Mhz radio on an existing Alarm.com account through Surety? If so:
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When ready to swap from the one panel to another on a Surety account, you can do this via the System Manager feature of the associated Surety account login. You will be prompted to sign into system manager with the associated accounts ADC credentials and you will need the new panel’s IMEI cell module number to start the switch.
- After swapping, you should be prompted to run a cell test at the new panel.
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I believe the Surety logo should be automatically pushed to the new panel after the initial cell test.
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Qolsys Firmware and release notes, including how to update, can be found here.
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Programming of RF 345 sensors would need to be done manually (not possible to do a backup of a 2GIG panel and send it to a Qolsys panel)
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Z-Wave devices in use would need to be removed from the network first before they can be added. This can be done from the Qolsys panel for both parts. A guide for Z-Wave with Qolsys can be found here.