Trying to figure out if I can swap out a quolsys alarm panel by myself
Looking at your account, you’re currently using the Surety Automate plan, which is a legacy plan. You will need to reach out to us in order to swap the panel on the account.
Please send us a private message here with the new panel’s IMEI number, and we can get that changed over for you.
I will be buying the IQ 5 hub from you so you will have the IMEI number, correct? Will my new plan still be $6.00 to do the automation only?
We will not have the IMEI beforehand, you will need to supply it to us when ready to swap.
The plan you are enrolled in will not change.
OK, so the panel can be purchased elsewhere? I will probably still order it from you. Email the IMEI before swap or after?