Surety Pro Monitoring Communication Method

Hi. I’m looking at getting a Qolsys IQ4 panel and Surety’s Alarm plan with pro monitoring. I couldn’t find any information about what it uses to communicate with the monitoring centers. Does it go off cellular with wifi/ethernet back up (or vice versa)? Or is it only a single path communication of cellular or wifi/ethernet?

Alarm.com requires a cellular connection for alarm systems. The IQ Panel 4 can be connected to the internet for dual path communication.

If I remember correctly, it’ll send an alarm signal via cellular and internet at the same time. Alarm.com will take whatever signal gets there first and forward it to the central station.

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Correct, dual path sends cellular and internet simultaneously. If you don’t connect your panel to the internet then it only sends cellular.

Great, thanks for the replies!