Why does my account show two subscriptions? I only need one

Happy to assist!

It looks like an order for service was purchased but not activated.

Then a few hours later, a cellular module was purchased which comes with a complimentary month of service. This subscription was activated.

This is why there are two subscriptions.

I have cancelled and refunded the unused subscription. Depending on your payment method, this may take a few business days to post to your account.

If you have any questions, please let us know.