Stuck in red alarm screen

[tyler (Tyler G)]

IF you are not able to run a successful cellular test. Follow the steps outlined here:

How to Troubleshoot Poor or No Signal Strength IQ Panel 2 and 4

If your Qolsys panel is reporting low/no signal strength or you are seeing a Dual-Path Communication Failure - Cellular trouble condition in Alarm.com, the below steps should help to resolve the issue. What is recommended is a full power cycle of the system, leaving the system completely off for at least two minutes before powering the system back on. This will give the panel a chance to reconnect to the nearest cellular tower and typically fixes cellular connection errors that are not hardwar…