Stuck converting ADT VISTA to Suretly ADC [SOLVED]

Support
1

Started my install today, walking through the instructions. I think I’ve done everything as instructed.

-I reset the installer code
-Verified “address 23” (it wasn’t enabled so I enabled it)
-Executed *96
Then:
-Powered down
-Removed existing communications equipment
–RF board
–ADT SEM
–Pulse Gateway
Then:
-Mounted and wired in SEM per the instructions (pretty straight forward)
Then:
-Registed for a Surety and an Alarm.com account
-The alarm.com registration page annoying jumped past the cell test screen
-Googled the cell test code
Then:
-Powered the alarm back up

Now the issues.
A: Expected to see the “MODEM COMM” and a zone scan but I see nothing but a few errors. “Check 103 LngRng Radio 00000” and “Fault 100 RF Receiver”
B: Looks like my panel hasn’t communicated with alarm.com. I get “Your control panel has not communicated with Alarm.com.” email when I try and login.

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The chowdered up drywall under the SEM is ADT installer’s doing not mine, not taking credit for that mess. :slight_smile:

2

It’s been a long time since I’ve programmed a SEM but I believe that means the control panel can’t communicate with the SEM. The SEM is the long range radio and it’s wired on the same bus as RF Receivers so it may be a wiring problem?

You said address 23 wasn’t already in use and you enabled it so it sounds like you got that part done.

3

I feel kinda dumb, but I figured out the issue. I think the yellow comm wire to the SEM was damaged. I was rechecking connectivity and it broke off with nearly zero pressure. Re-termintaed it and it lit right up. I was able to complete the install and now see my system. So that’s some progress.

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4

Did I need to leave the original RF receiver wired in? I thought I understood that it needed to be removed and the SEM would take over that part? Hope I didn’t goof up that part.

I removed this top board. Going to wire that back and test since I’m not able to talk to my sensors.

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5

If you have wireless sensors then yes it needs to be connected along with the SEM. But they should use different addresses.

6

Understood. I wired that back in and my wireless sensors are talking now!!

I think I’m up and running. Wow that broken wire really got me hung up for a long time… :roll_eyes:

Appreciate the help.

7

I get the confusion. The SEM would replace any cellular or IP communicator you had previously, which the panel oddly refers to as a long range radio. An RF receiver is for receiving wireless sensor signals and sometimes doubles as a keypad. They should have called them monitoring center communicator and wireless sensor receiver to avoid a lot of confusion. :grinning:

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