Sonos Integration

Support
1

Curious if anyone uses Sonos integration with Alarm.com frequently ?

I’m finding that my ‘favorites’ list on ADC is an older version of my actual favorites list in the app. Also anything from Apple Music as the source does not seem to appear in the list on the ADC side at all, but I haven’t thoroughly tested. Lastly commands via a scene to start playing on a Sonos speaker tend to not work, and then minutes later I see an error that flashes up on my phone so fast I can’t read it. something about the Sonos integration ?

Also there is a “mute” command in the scene creation, but not an unmute? ?

I know Sonos recently cursed all of us with their new app and interface which is terrible. I wonder if that same upgrade broke or otherwise affected the ADC integration as well? Curious of others experiences.

All I really wanted to do was program a remote button to start and stop playing Jimmy Buffett on command. !!! :slight_smile:

2

I know Sonos recently cursed all of us with their new app and interface which is terrible. I wonder if that same upgrade broke or otherwise affected the ADC integration as well? Curious of others experiences.

Have you updated Sonos since enabling the Alarm.com integration? I would recommend deleting and reconnecting the Sonos integration with Alarm.com.

Lastly commands via a scene to start playing on a Sonos speaker tend to not work, and then minutes later I see an error that flashes up on my phone so fast I can’t read it. something about the Sonos integration ?

Would you be able to try to grab a screenshot or try to confirm the wording of this by testing? It may be a generic error, but it may point to the issue.