I recently made changes to my Sonos set-up and I see a malfunction message on alarm.com for a Sonos room I removed.
I don’t see a place in the alarm.com app to refresh my Sonos setup or even to log off and login in Sonos again.
Any advice?
Thanks!
Is the malfunction currently reporting in the Sonos app?
yes and on the website too. It also shows up on the automation devices list under settings on the web.
Thanks!
Currently, only the dealer can break the link by logging out of Sonos for you. Would you like us to do that now?
Yes please.
Thanks!
No problem. Commands have been sent to log out of Sonos. When ready, you can re establish the connection with Sonos by logging in to the ADC app and re-adding via the Audio tab.
Issue is resolved, thanks Tyler!
Awesome, glad we could help!