I had purchased a Qolsys panel quite awhile ago while waiting to close on a new home. The home was a foreclosure so it took forever. Today I decided to install the system. After looking at different Alarm.com dealers it seems SuretyDIY is the place I have chosen. I hooked up the panel and fired it up. Looked in the manual on updating the software and saw this:
UPDATE YOUR SOFTWARE VIA WI-FI
Note: Your IQ Panel must be on software version Q1.3.4 and connected to Wi-Fi to install this update wirelessly. If your panel’s software version is Q1.3.2 or lower, DO NOT ATTEMPT A SOFTWARE UPDATE. Please contact email@example.com for assistance.
My Current Software is Q18.104.22.168 rc1 - ADCS 3.5-ADCL 3.5
Any ideaa what the procedure is for upgrading with software below Q1.3.4?
I have sent an email to tech support about this.
Thanks for any help