I seem to have 3 individuals now responding to this thread so please read past posts to eliminate having to answer the same questions again. Thank you for your help.
I’ve read over the posts and the results of the tests don’t add up so that is why I want to be certain how the tests were performed.
Two Trip Error is a setting that works in conjunction with Alarm Verify - Alarm Verify requires two zones to trip within 4 minutes to forward the alarm to the central station.
Two Trip Error makes it so that if a second zone isn’t tripped, an error message is sent to the Central Station to let them know that one zone triggered an alarm but it wasn’t verified. These two options only apply to Sensor groups 10-20, and shouldn’t have an impact on sensor Group 26 (fire) unless the panel software is in error. I’m checking with Interlogix if there are any known errors regarding this when Smoke Verify is active. I haven’t heard back yet, but will post here ASAP when I do.
It sounds like Two Trip Error was asked about at the request of ADC support when they were consulted.
I understand the frustration, and I apologize, I don’t want to rehash the same instruction over and over. However I do want to be sure that the 1 minute time frame requirement is 100% clear. It probably is already, but to clarify:
The sensor that would need to be activated for over a full minute is the SLX-AD-T3. This means that the wired smoke detector would need to be activated and sounding for even longer than that, because it takes a few cadences before the SLX-AD-T3 signals to the panel.
The longest time between first activation and disarming the panel in your history appears to be 1:31. That should be long enough, but it doesn’t account for the time spent walking to disarm the alarm, and it doesn’t mean that the smoke detector was still sounding that long, just that the panel hadn’t been disarmed yet.
We have no way of actually telling from the history how long the smoke detector itself was activated, which is why I asked to be perfectly sure. That is the important time frame.
In order to actually activate twice, the wired smoke detector itself would likely need to sound for at least 1:10 due to the way the SLX-AD-T3 works.
The point in all of that is to say that in order to test, you would need to hold the test button on the wired smoke for a while longer than you think you need to. Hold the test button down for 1:30 at least. That would 100% ensure a definitive result.