I have a Skybell HD purchased from Surety in September 2017. Recently, it has stopped ringing my indoor chime correctly. The indoor chime doesn’t ring at all or has a very abbreviated chime. However, I still get a notification on my phone when the doorbell button is pressed, and I can still get video on my phone. The indoor chime is digital and is connected to a digital adapter. The indoor chime had worked properly since the doorbell was installed.
I have verified the settings for “digital” and for “indoor chime”. Both were set properly. Just to be sure, I turned them off, did a save, and then turned them back on and did another save. I have also performed a soft reset. I am still having the problem.
Do you have any suggestions for solving this problem or is the doorbell just past its usable life?
Also, do you know when a new Alarm.com compatible doorbell will be available?