I just subscribed to Gold with CS monitoring. I have a IQ2 Panel purchased elsewhere. I’ve run the cell test and can successfully reach alarm.com. I have 4 bars of signal. I’ve tried arming the system and tripping sensors but no burglar signals are received at the CS when I call to check. They have received the periodic checkins from the panel though. I’m also not able to login to alarm.com with my supplied user info. I get “Your control panel has not communicated with Alarm.com. Please make sure your control panel is powered on then try again. If you are still having trouble, please contact us.”
Not sure what else to try.