Hi I just purchased a 2Gig Cntrl2-345 with some accessories and I need to Update the firmware so I can install a Cellphone Module and TS1 Module.
The Firmware number on the label inside the Controller says v1.9.2
I HAVE NOT TURNED IT ON YET … I am slightly paranoid I will lock myself out of it and that is why I am contacting you first.
I want to install the latest firmware and I need to know do you simply run the newest firmware update application v1.10.1 or do I need to do stepped updates?
I downloaded the firmware file from your site.
I read and downloaded Control & TS1 Firmware Update Manual V1.10+.pdf
Most of the stuff is new never installed but a couple items are used.
What I have
I HAVE A 2 GIG FIRMWARE UPDATE CABLE
2GIG-CNTRL2-345 v1.9.2 firmware on label (not checked in menu yet).
2Gig 3G HSPA Cell Radio Module AT&T GC3GA-V
2GIG-XCVR2-345 - 900 MHz Transceiver TS1 Module
I do not have the TS1 yet … someone gave me one telling me it was broken… they were right … looks new but it will not fire up and the power supply is putting out 14v… So I will get that later… maybe I will get a Pad1 which costs less for now because I have a keyfob.
I also have a variety of window door contacts and other items.
Can you verify which file I need for updating the firmware.
Can you warn me of any steps that normally cause a customer to fail at this.