Hi! I just installed the ADC-V721W outdoor camera. I worked diligently with my alarm provider (Guardian) in order to have them enable the ‘Video’ tab w/in my alarm.com account.
The setup for the camera was super easy and it works great!
Question:
I would like to setup an event/schedule that triggers the camera to take a video clip when the front door is ‘opened’. I see this is advertised as an option on the alarm.com website. I also found the detail w/in the alarm.com app’s help menu.
I can setup triggers for when the security system ‘alarms’; when my garage door is opened/closed; during entry delay; etc. What I do not have an option for is “Sensor Open/Close”. The help docs read as this may be an add’l option that must be enabled w/in my alarm.com account.
Hi Riven - Awesome. Thank you! I’ll reach out to Guardian and see if they can assist. When I click “Recording Schedules”; Add Schedule - My only ‘trigger’ options are:
Alarm
Video Motion Detection (VMD)
Entry Delay
System Armed or Disarmed
Garage Door Opened or Closed
I’ll report back what Guardian ‘tells’ me
Thanks!
-Ryan
When you log in to Alarm.com and look at your “Sensors” page, do you have Activity Monitoring enabled for that sensor? Alarm.com video doesn’t communicate with your control panel. It works through Alarm.com so you may need activity monitoring enabled in order to use the sensor in a recording schedule.
Hi Guys - Thanks again for the assist.
I spoke w/Guardian this afternoon. I currently only have the “Basic Interactive Package”. The “Advanced Interactive Package” is required to have sensor monitoring enabled; per Guardian. I requested that I be upgraded. Of course, there is an addendum that I must sign electronically. I should have that on Monday.
You guys know any other differences between the 2 packages?
While I can’t speak to how another company customizes their packages; our Basic Interactive and Gold Interactive packages, and the features included (or not) in each, are shown here.