Hey all, I am having an issue where both of my recessed door sensors are reporting a loss of supervision error and do not trigger with the alarm armed. The weird thing is that when I run sensor tests from the panel they do trigger normally indicating that they do in fact work. I have tried resetting the panel as well as replacing the batteries in the sensors (they are only 6 months old) and still am getting the malfunction error. Any ideas?
The sensors are 2GIG Encrypted Recessed Door Sensors and the panel is a 2GIG Edge
As soon as I opened each door (not in test mode) I got a notification that the respective sensor was back on line. It looks like user error on my part during the initial setup, thank you for the suggestion about the codes, it looks like this is resolved.