I am using the 2gig panel and the Alarm.com Application for Android on my Galaxy S7 smartphone. I programmed all my sensors with the appropriate descriptions in the 2gig panel and some show up in the app and others still say ‘Contact (5)’. Any idea how to get the descriptions to display? My front door and a few others are correct… I went through the settings and compared each sensor and there wasn’t anything I saw.
I had to also rename the sensors on the alarm.com website…
I went through the settings and compared each sensor and there wasn’t anything I saw.
If sensor names are left default and changed later after installation there can be a delay in updating these names in ADC. The panel must sync the data with Alarm.com before the correct names are displayed. We have sent a request to pull the sensor names.
You may need to log out and log back into Alarm.com to see it, but has this synced the appropriate names for you?
I had to also rename the sensors on the alarm.com website…
Barring a separate issue, names will sync, but yes, you are able to rename sensors independently and with more freedom in Alarm.com for the purpose of Alarm.com notifications etc. Changing the name in ADC does not affect what the sensor’s name is in the panel.