Thank you to the Surety team for getting ADC to resolve the Schlage lock issue. It works now and I am confident that if Surety didn’t push, it would not have happened.
The issue now is that the lock does not send out notifications as it once did. So I have a rule to set the Schlage lock to disarm my panel and to also notify me via SMS when certain users disarm. It doesn’t do it and it did at one time.
ADC will most likely tell you its not their issue just like the issue they just resolved (turned out it was their issue).
Also the failed access notification does not work either for the lock.
Could you please get on them about this notification issue?