I was able to get the panel to learn the lock but the way the lock was installed it sort of needs to be wiggled a tad to lock. If tried via the panel or app it just gets jammed. Has anyone encountered anything like this?
It’s more of a question for Schlage but thought I’d ask here.
Is the bolt grinding against the strike plate? It is possible that the plate in the frame and the bolt are misaligned by just a bit.
Doors/frames can swell seasonally and may affect the alignment of the bolt. If it was just a little off-center before it can make it really hard to close.