According to the Alarm.com website, the Schlage BE469 manufactured after 4/21/2014 is supposed to be supported.
Originally, I had a Schlage BE469 with firmware 5.7 manufactured on 6/28/2013. The 2Gig system would see it as a door lock, but I could not disarm the alarm by unlocking the deadbolt.
So I went to the trouble of replacing the lock with a newer version. It has firmware version 6.8 with a date of 08/13/2014. Same story, the 2Gig system will see it as a door lock, but I can not disarm the alarm by unlocking the deadbolt with a user code.
My panel is at firmware 1.10. Is there any firmware update to the panel or lock that will allow the deadbolt to work 100% with the alarm system, like the alarm.com website says it should?