Schlage BE469 Deadbolt compatibility

Hi, I am looking at a new DIY system with the Go!Control. I currently have two of the Schlage BE469 Deadbolts. I noticed Alarm.com posted a disclaimer for this unit, that only models manufactured after 4/21/2014 are supported. Mine was purchased before this date. Do you know the issue with the older units?

ADC reports that some customers did not have any issues with the BE469 manufactured prior to 4/21/14. However, many customers experienced numerous issues with those locks and they do not function properly. I was told by an ADC representative that you can attempt to use the lock, but there is a chance that it will not work correctly.

It should be noted that the BE468 and BE469 are experiencing numerous communication issues with the 2GIG panel at the moment and do not work properly. This issue is currently being investigated by both ADC and 2GIG to hopefully come to a quick resolution. Until then, however, those particular locks do not have complete functionality.