I am having my 2Gig Edge panel replaced because of warrantee issues. 2 questions:
1 When I get the new one, how will I get it connected to my account?
2. Will the cameras still work with Alarm.com for the time I am without a panel?
You can swap the panel associated with your account in the system manager here, by expanding the Swap Cellular Module/Panel section.
Video cameras connected through your internet would be unaffected by replacing the panel and would continue to function on their own.
Thank you. Does the thermostat also work without the panel?
Yeah, it will work normally as a thermostat and can be controlled manually at the thermostat, but you wouldn’t have remote control through ADC or any automation rules like sensor left open overrides, etc.