My LiftMaster Internet gateway is configured thru alarm.com using MyQ 888LM control panel which I need to replace. Can you please remove it from my account so that I can setup new control panel?
Thank you.
To clarify, do you wish for the Gateway to be removed or just the 888LM?
I just need to be able to associate replacement 888LM with my existing gateway. I was not sure if this could be done without removing gateway.
Yes, that can be done. We’ve sent a command to delete the 888LM (the door itself) but leave the Gateway. Allow a few minutes for this to take effect. You may need to log out and log back into Alarm.com to view the change.
You can add the new 888LM by logging into Alarm.com and going to Settings - Devices - Scroll down to Liftmaster Installation.