I’m trying to get a MyQ Garage Hub set-up. I was able to get it all working on MyQ, but when I went to delete it from their service so that I could add it to Alarm.com, I accidentally removed the connection between the Hub and the Door Sensor, making it so Alarm.com couldn’t do anything. There may have been a way to reconnect the two without doing a factory reset, but I went that route–however, I now can’t set up the MyQ Garage Hub because it’s linked to Alarm.com, and the option to remove the serial number from their system isn’t available to users for some reason.
Could someone remove my current garage door for me so I can restart the connection process?
You may not need to have it removed to resolve your issue.
Once logged in to alarm.com, go to Settings then Manage Devices
Click Add Device → Garage Door → MyQ Internet Gateway
Click Add Device
You should see your Gateway serial # there, click Continue
The system will then walk you through the steps to add the garage door - for my system I just had to go and press the Learn button twice on the garage door wall button panel.