I am currently trying to go ahead and set up the doorbell and finding trouble here too. It says to download an app, I believe I am supposed to download the alarm.com mobile tech app but when I do, it is asking for either a log in (which I don’t have but when I try to create one, it sends me to a website page shows three companies (not you) or to send me a list of providers in email. I can’t even create an account.
I wish we could talk instead of this back and forth messaging. Seems a time suck
Looks like this was addressed in a private message, but the IQ Panel does come with a little instruction page from Qolsys which includes references to alarm dealer tools like Alarm.com mobile tech.
These are dealer specific and aren’t used for setup with Surety. You can get started with activation at suretyhome.com/setup