Is the Qolsys IQ Remote QW9104-840 a z-wave controller? (If so, a secondary controller to the IQ Panel 4, I presume)? Do controllers server also as repeaters if there are primary and secondary controllers and a z-wave command is sent from one?
The features list at Qolsys makes it sound like a controller (unless it is communicating the z-wave commands to the IQ-Panel 4 which then serves as the controller:
" Full Z-Wave Control (Lights, locks, thermostats, garage doors, etc)"