Hello! My Qolsys panel died, black screen with a blinking light and will not revive after following several troubleshooting steps found here. This unfortunately will be my second panel to fail since using alarm.com. Are there any alternatives to Qolsys? Its been 4 years; is this expected? Any trade in program for a new one? Please let me know ASAP as we are out of an alarm solution.
Which model Qolsys panels did you have that failed?
Both the IQ Panel 1 & 2
Iām not sure about the original IQ Panel but the IQ Panel 2 has a track record of failing after a few years. The IQ Panel 4 has been more reliable. Yes, there are other Alarm.com panels but I recommend the IQ Panel 4 or IQ4 Hub.
Looks like the IQ Panel 2+ on file works with PowerG and DSC 433MHz sensors.
The direct replacement from Qolsys would be the IQ Panel 4 IQP4002 which works with PowerG and 433MHz sensors.
You could also opt for the IQ 4 Hub IQPH053 which only works with 433Mhz sensors.
Thanks Tyler. Do they have any sort of replacement program? This is the second bad panel. I know they last longer than the one year but this seems excessive.
1 Like
Outside of warranty (1-year from purchase date) Qolsys does not offer any replacement programs for panels.
Compatible equipment does not need to be purchased through Surety in order to be used with service.
Tyler, I do not see that model in your shop. Can you point me in the right direction please. My alarm is down and I want to get a new panel ordered. Thank you!
We do not have a product for the IQ panel 4 433MHz on the storefront but we can offer them.
A link to the IQ Panel 4 433Mhz version can be found here.
Please let us know if you have any questions.
thank you