Qolsys IQ panel 2+ and Qolsys remote, disarming automatically turns on remote screen

My wife and I work different hours some days and one of us usually comes in while the other is asleeping.

We have the remote mounted in our master with the main panel by the garage.

When we disarm the alarm, the remote in the master turns the screen on and wakes up the partner.

Is there a way to disable this feature?

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I’m asking around about this in case there have been any recent updates. This topic comes up a lot. It may be Monday before I can follow up. For reference:

I discussed with Qolsys and there is still no solution to this use case. The issue is they designed it with security as a the first priority. They want to make sure you’re aware of what’s happening with the system from any IQ Remote. I requested that they consider your situation since it’s common so hopefully they’ll add something in a future software update.

Thanks for the update, Roy.

My Qolsys remote also screens on randomly throughout the middle of the night and wakes us up and sometimes plays the alert like when you have a message in queue, even if there is no message. I’m not sure why and the only work around I’ve found is just turning the remote off, which kind of ruins the point of having the remote.

I’ve double checked the night time mode and it is set to be in night time mode when the screen turns on randomly. Any suggestions?

This is known behavior. Any activity at all at the main panel or on the system will wake the remote screen. Whenever the main panel is accessed, sensors triggered, certain commands hit the system, the remote turns on.

The screen will automatically shut off during night time mode, but it will wake back up to activity.

We’ve made requests to Qolsys on this and I will forward this thread to them to see if they have any updates on this or potential changes to how the night settings work.