From my understanding, the camera fills the system logs and causes the lag. Qolsys has recommended turning off the camera > Rebooting the panel > Turning on the camera again. If the issue still occurs, you can disable the camera to avoid further lag.
Since I still needed my panel camera, the only way I got it fixed was by performing a master reset. The steps I performed were:
- Perform a backup on alarm.com
- Master reset the panel
- Restored the backup.
It has now been several months and no more lag on the panels screen for me. More information for a backup and restore can be found below