I cannot get my Qolsys IQ 2 panel to power up. It did come on for a little while and keeps telling me to plug in the power supply before adding z-wave devices. The power supply is showing 5.2 to 5.4 V.
I cannot get my Qolsys IQ 2 panel to power up. It did come on for a little while and keeps telling me to plug in the power supply before adding z-wave devices. The power supply is showing 5.2 to 5.4 V.
This is a little conflicting, just to clarify, are you saying the panel will power up but shows an alert that AC power was lost?
Or are you saying the panel is non-responsive and black screen?
Did you test the voltage with a multimeter? Are you connecting power via the terminal block or by barrel connector?
The panel will not start up right now. It is like it was running on battery and finally used all the battery. The power supply that came with it is plugged up. I tried different plugs. The voltage reads 5.2 to 5.4v at the pin that plugs into the panel. It jumps around in that range.
The panel will not start up right now. It is like it was running on battery and finally used all the battery.
This is likely the case then. If the panel was not receiving power from the transformer the panel battery would deplete. Just to verify, have you tried powering up by holding the side button?
The power supply that came with it is plugged up. I tried different plugs.
To clarify, what do you mean by different plugs? Are you saying you plugged the transformer into different home power outlets to test?
The Qolsys IQ Panel 2 has two power inputs. One is a barrel connector plug, which is a metal circular plug.
The other is on the nearby terminal block, labeled DC In. Have you only tested the barrel plug?
As it is a barrel connector, be sure that no debris has lodged into the connector on the panel or the wire. If any sort of lint or dirt is present this may impede the connection.
If you are testing with a multimeter/voltmeter and seeing appropriate voltage then there is either something blocking solid contact between the barrel connector and the panel input, or the panel itself could possibly be damaged (or the barrel input damaged).
Was any work performed on the panel interior while it was powered up? Did you previously have successful power application? When did you first notice the failure?