PSG9984P Red and Yellow Blinking Lights

Support
1

Hello,

I installed the pet immune motion detector PSG9984P about three months ago and it has been working fine. Yesterday it started blinking yellow and red every 30 seconds. The installation instructions note that this is a “self test failure” but do not explain what that means or how to fix.

I tried tampering the device and uninstalling / reinstalling from my panel but I’m still seeing the same behavior. The panel reports the sensor as idle so not having communication issues.

How should I troubleshoot further?

2

Based on the manual, this looks to be like an AM Detection(antimasking detection)

Make sure the lens is clean and nothing is near the motion that can be covering the motion. If this still doesn’t stop the blinking yellow light, you can delete it from the system, press and hold the learn button on the motion until the LED light blinks red three times and release. You can then enroll it back into the panel.

PG9984P LED Operations
PG9984P LED Operations396×259 24.1 KB