I have an ADT Safewatch 3000, with 2 5150 keypads and 5881 rf sensor receiver.
I updated to vista firmware, removed the HSPIM/pulse gateway . Reset account and enabled downloader and enabled keypad 8. Installed th ADT SEM, activated the account, and logged on to alarm.com.
Operates and reports status on alarm.com app.
However, the keypads report ready but flash a dF in display. The keys on the keypads beep when pressed but the system seem to ignore the key presses. Also cannot arm system from alarm.com. Opening and closing doors report proper zone and goes fro ready, to not ready, back to ready.
SEM LEDs indicate it is communicating on cell an hardwire internet.
No, the trouble LED is not lit.
The next LED is lit 2 seconds followed by short flash indicating both Cell and Hardwire internet.
Next LED indicates 1-3 bars of cell.
Would you be able to perform a power cycle? This can be done by unplugging the transformer and then the battery for a few seconds. Then connect the battery followed by the transformer. The keypad will do a few beeps and there will be a few different things display on the keypad. Do not touch the keypad for about 15 minutes.
The master code can be found on the app by pressing More > Users > first user should say master code under it. Press on the first user > Under the name there should be the master code to arm and disarm the system.
If it isn’t the same, then the code needs to be synced. Could you set the master to the default 1234 and change it from the app.
Step 1: Change master code to default
On the keypad, enter Master Code + 8 + 02 + 1234 + 1234 there should be a ding from the keypad confirming the change.
Step 2: Change master code to your preffered code
Change the master code on the app by pressing More > Users > first user should say master code under it > Press the code under the name > Change code and press save
Thank you for the version information. So that I can best assist can you provide a clear photo of the SEM wiring at the panel bus terminals and at the SEM terminals?