I have an IQ Panel 5 with a 319.5 MHz legacy radio card. Three Qolsys QS1132-840 IQ DW Micro-S sensors fail Auto Learn and show no RF signal during Sensor Test. Other 319.5 MHz devices work. Can you confirm compatibility and whether any special enrollment settings are required?
We have seen a few reports of issues with those specific QS1132-840 sensors. As 319.5MHz sensors they should be compatible but those devices were discontinued some time ago. We have seen a few issues being reported where they do not pair or are sluggish to pair. We have also seen some cases where the batteries were too low or depleted.
From the below guide, tampering the sensor while the panel is in Auto-Learn Mode is the correct step to pair the sensor.
If placing the system into Auto-Learn Mode then tampering the sensor does not pair, try manually pairing by entering the sensor’s ID. Once programmed, tamper the sensor to confirm communication and test by opening/closing the door/window as well.
If the sensor does not communicate test the battery and replace as needed.