Hello,
Qolsys did not respond to the last inquiry, but I can reach out again if needed. Often support for products once released is minimal, but we will figure this out.
Check the sensitivity and adjust accordingly. A conversation can be found here at this link. I wonder if the device is barely moving due to the magnetic properties when the magnet gets close.
“The lower the number, the smaller the shock required to activate. The levels in the panel correspond to a few preset values.”
Second, if the previous step does not resolve troubles, test the sensor as a door/window sensor to check for the correct voice chimes.
Regarding the sensor activity notification; I have confirmed what you encountered. This is possibly due to the combination of signals having it programmed as multi-function. When testing as a window/door contact instead of multifunction, check if this option appears.