A few months back after a remodel, I hired a co-worker assist me in setting up service at my home. He installed the 2Gig security system, as well as outdoor cameras. Unfortunately, he is no longer working at my company and I cannot get ahold of him. I would like to connect the cameras to my Alarm.com app, as well as change any passcodes he may have had in my system. Unfortunately, I do not know how to do either.
We would be more than happy to assist you!
I would like to connect the cameras
What type of cameras were installed? This forum post covers the types of cameras that are compatible with Alarm.com.
The use of cameras requires the Alarm.com Cloud Video add on. Level 1 of which includes the use of up to 4 cameras and 1,000 cloud clips per month. Our Add-ons and pricing can be found here.
as well as change any passcodes he may have had in my system.
This video covers how to add users through Alarm.com It will also show you how to edit and delete existing user codes.