System occasionally does not respond to mobile or website commands.
As of early this morning Alarm.com posted an operational notice saying that the Verizon carrier experienced a cell network problem in some areas. However as of 9:45 AM CST: This issue had been resolved.
Are you still experiencing issues?
If so, has this been a recent occurrence or has this been going on for awhile?
Are you utilizing a Verizon Network Extender?
I rebooted the system and it is working now.thanks.