I have a couple of questions regarding your alarm monitoring services:
Is it compatible with the Honeywell Vista control panels?
Central station monitoring of our fire/burglar system is required by our insurance company. If we utilize your service can you provide a certificate we can present to our insurance company as proof of central station monitoring?
1. Is it compatible with the Honeywell Vista control panels?
Good question. Alarm.com services are now available to Vista 10P, 15P, and 20P panels, however it is through the use a of a brand new product which was only just announced recently. We do not yet sell the System Enhancement Module (SEM) which allows use of Vistas through ADC. I could not yet provide an ETA as of today.
Do you know the model of panel you are using?
If you aren’t opposed to a new panel, another option would be to reuse your existing sensors with a 2GIG panel, (or GC3) along with a TAKE-345 if they are wired sensors.
2. Central station monitoring of our fire/burglar system is required by our insurance company. If we utilize your service can you provide a certificate we can present to our insurance company as proof of central station monitoring?
Of course, Insurance Certificates are available for download at any time on accounts with 24/7 monitoring.