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What panels r compatible with you all and is it easier once we become part of surety to replace a communicator or upgrade panels if we ever choose to do so

We work with any compatible panel.

Yes, it’s easy to replace a communicator or upgrade panels. You can do it yourself in System Manager and we’re happy to support if you need help.

Ok how fast does it take to activate with you all so I can research and find out the cancel process with my current provider

If you have a panel/cellular module that can be activated it only takes a few minutes. You sign up and create your account immediately.

If you have a 3G module you need to upgrade to a 4G module and then you have to wait for the new equipment to arrive before you can activate.