I’m pretty sure there is a software glitch in the current firmware that is causing this issue. With a new panel, it would seem we could rule out hardware issues.
This morning I went to arm the unit in AWAY mode with the keyfob. However, the womans voice did not come on, but the countdown timer started and I did confirm It armed in away mode. Normally when arming in away, the woman says “ARMING AWAY EXIT NOW” but that didn’t happen. With the previous unit sometimes it would arm in Stay Mode even though I pressed away.
I don’t really care if i hear her voice or not, but my concern is that I shouldn’t have go onto my phone after arming just to verify it did what it is supposed to. IF there’s one electronic item in my house I want to be reliable, its my alarm system.
I will continue to monitor how it works but If it arms in stay mode again when i activate it in away, then to me the system is too unreliable.
Ryan, perhaps this should be reported to 2GIG as a glitch. I can try to make a video of it it that would be helpful …