ok. I just checked on the battery and it is holding a charge, it was at 0 when I took it in and now is at 7. I’ll let it get fully charged, reinstall it and power up as instructed above.
The ct30 thermostats are wired…at least wires are going into the drywall. When I changed the batteries power remained. I would say the main level ct30 is 35 feet and the upstairs ct30 is 20 feet from the CP. The CP is in the kitchen by the garage door and next to it is a microwave and across from it is the fridge. Ive lived in the home for 1 year and have always had problems as I have discussed. It was originally installed by Vivint so I would think the placement and relation of things “should” be ok. The furthest distance between any of the 3 is about 35 feet, and one of the CT30 thermostats is the farthest away. However I also have other Z Wave devices such as a kwikset door lock and another one or two switches in between all this.
I can move the panel closer to the center of the house in an attempt to eliminate the z wave issues if you think that may help.